Privacy and Return Policy

Privacy Policy

Effective Date: December 18, 2019

FansWear Store (“we”, “us”, or “our”) operates the website https://www.FansWear.store (the “Service”).

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our Service. By accessing or using the Service, you agree to the collection and use of information in accordance with this policy.

Unless otherwise defined here, terms used in this Privacy Policy have the same meaning as in our Terms and Conditions.

1. Information We Collect

We collect different types of information to provide and improve our Service, including:

Personal Data

When using our Service, you may be asked to provide personally identifiable information, such as:

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • ZIP/Postal code, City, State, Country

Usage Data

We may collect technical data on how you interact with our Service, such as:

  • IP address

  • Browser type and version

  • Pages visited and time spent

  • Device identifiers

  • Date and time of access

  • Other diagnostic data

Cookies & Tracking Data

We use cookies and similar tracking technologies (e.g., beacons, scripts) to improve user experience and analyze usage. You can choose to disable cookies in your browser settings, though some features may not function properly.

Types of Cookies:

  • Session Cookies: Enable essential Service functionality.

  • Preference Cookies: Remember your preferences and settings.

  • Security Cookies: Help with user account and data protection.

2. Use of Your Data

We use the collected data to:

  • Provide, maintain, and improve our Service

  • Notify you about updates or changes

  • Enable interactive features upon your request

  • Offer customer support

  • Analyze Service usage and performance

  • Detect and prevent technical or security issues

3. Data Transfers

Your data may be transferred and stored in countries outside your jurisdiction, including the Netherlands, where our operations are based. By using the Service, you consent to this transfer, provided it is handled securely and in accordance with this policy.

4. Data Disclosure

We may disclose your personal data in good faith if necessary to:

  • Comply with legal obligations

  • Protect FansWear Store’s rights or property

  • Prevent fraud or security issues

  • Ensure user or public safety

  • Defend against legal claims

5. Data Security

We implement industry-standard measures to protect your personal data. However, no method of online transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

6. Third-Party Services

We may work with trusted third-party providers to:

  • Facilitate our Service

  • Analyze performance

  • Provide customer support

These providers have access to your data only to perform specific tasks and are bound by confidentiality agreements.

Analytics:

We may use services such as Matomo (formerly Piwik).
View their policy: https://matomo.org/privacy-policy

7. Links to Other Sites

Our Service may include links to external websites. We are not responsible for their content, privacy policies, or practices. We recommend reviewing the privacy policy of every external site you visit.

8. Children’s Privacy

Our Service is not intended for individuals under the age of 18.
We do not knowingly collect personal data from children. If you believe your child has shared data with us, please contact us, and we will take steps to delete it.

9. All Sales Are Final

Please review your order carefully before confirming.
All items are made-to-order with custom embroidery and are considered final sale. We do not offer refunds or exchanges for any items purchased through FansWear.store.

10. Shipping Times

We offer multiple shipping options with estimated delivery times:

  • Flat Shipping: Average delivery time is approximately 1 month after your order is placed.

  • Standard Shipping: Average delivery time is 2–3 weeks after your order is placed.

  • Express Shipping: Average delivery time is approximately 1 week after your order is placed.

Please note that these are estimated timeframes and actual delivery may vary depending on destination, customs processing, and carrier delays.

11. Changes to This Policy

We may update this Privacy Policy periodically. When we do:

  • We’ll post the new version here.

  • We’ll update the “Effective Date” at the top.

  • We may notify you via email or a notice on our Service before changes take effect.

You are encouraged to review this page regularly for updates.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:
📧 Email: [email protected]